F.A.Q. SECTION
We are your AC repair experts for Slidell, La!
Please click on the questions below to view the FAQ answers.
What is the average life expectancy of equipment?
Most systems have a lifetime of 10 to 20 years. As your equipment gets older, it's efficiency can decrease dramatically.
You may notice that it gets noisier and needs repairs more often. When a unit begins to show it's age, you have two choices.
You can overhaul the system or replace it. Because heating and cooling technologies improve over time, a new system designed
with newer, more energy-efficient equipment makes sense, especially if your system is 10 or more years old. We can estimate the cost of
a new system as well as a payback schedule that will show you how newer technology will pay you back with lower energy usage.
Will a bigger sized system perform better?
No, you don't want your air conditioner to be too big. Air conditioners control the comfort level in your home by cooling
the air and by removing humidity. An oversized air conditioner will cool your home faster, but it will use more energy and
will not remove humidity adequately. A unit that is too big for your home will have short run cycles. It may take only a
short time to cool the air, but the unit shuts off before enough air blows across the indoor coil where moisture condenses
into water and drains from your system. Too much moisture left in the air can lead to mold and mildew problems.
These short run cycles also mean your system starts and stops more often which uses more energy and causes a lot of wear
and tear. An air conditioner operates more efficiently during long run cycles. The same holds true with heating systems.
An oversized furnace will warm the house quicker, but it uses more fuel and causes greater temperature swings in the home.
Why should I switch to a high efficiency air filter?
Proper air filtration is just as important to the health of your heating and cooling system as it is to the health of
your family. Without proper filtration, dust and dirt can build up on your system which impacts operation and efficiency.
A high efficiency filter will remove more dust, dirt, pollen, mold, and other particles from the air. If you suffer from
allergies or other respiratory problems, you should strongly consider a high efficiency filter. No matter what type of
filter you have make sure you change it regularly. We recommend pleated air filters that are 5" thick and only need
to be changed once per year.
Should I have my furnace and air conditioner serviced every year?
Yes. Keeping your system properly maintained will lower energy and repair costs, prevent breakdowns, and prolong the life
of your equipment. Neglecting necessary maintenance ensures a steady decline in air conditioning performance while energy
use steadily increases.
What is Geothermal Air Conditioning & Heating?
Geothermal Air & Heat uses the ground for heat exchange. In a nutshell, it gets rid of the outside condenser in your back yard and uses
geothermal pipes which run deep into the ground which water circulates through. Since the ground is always at 70 degrees in Louisiana,
your system never has to work very hard to condense or evaporate the freon ( depending on weather you are running the air or heat ).
This allows your system to work at the optimun efficiency, which in the case of Geothermal can be over 50 Seer.
Can I Watch a short video on Geothermal Installations?
Yes. This is a system install which was recorded with three video segments. It is not one of our installations but it is
well presented and covers geothermal very well.
How do I get the Geothermal Rebates & Tax Credits?
If your home is an existing structure and you are changing out an older A/C system you will probably qualify for the Louisiana H.E.R.O.
program rebate of $2,000.00
You will also qualify for at 30% Federal tax credit. This is 30% of the total cost ( well drinning, excavation, plumbing ect. )
and there is no cap.
What does SEER, AFUE, and HSPF ratings mean to me?
SEER, AFUE and HSPF are all measures of energy efficiency. Air conditioners may look similar, but their Seasonal Energy Efficiency Rating (SEER) can vary widely. Higher SEER numbers save more money spent on electricity. A 13 SEER air conditioner, the EPA "current minimum standard", uses 23% less energy than a 10 SEER unit (EPA standard up until Jan. 2006). Even though 13 SEER is the minimum efficiency available, we currently offer a line of air conditioners that start at 13 SEER and go all the way up to a 21 SEER . Depending on your average usage, higher SEER air conditioners can significantly reduce your electric bill.
Heat pumps have SEER ratings like air conditioners and Heating Seasonal Performance Factor (HSPF) ratings for measuring heating efficiency. Higher HSPF ratings mean greater energy savings. The HSPF scale range is 7.5 to 13.0.
Today's new high-efficiency furnaces can save up to 50% in operating costs over a ten-year-old furnace. Many 1990 and earlier model furnaces have Annual Fuel Utilization Efficiency (AFUE) ratings of 65% or less. The minimum AFUE rated furnace that can be sold in the United States as of May 1, 2013 is 80% in southern states and 90% in northern states.
Our current product offering starts at this minimum AFUE rating and goes all the way to a very efficient 98.3% AFUE rating. Depending on your average usage, higher AFUE rated furnaces can significantly reduce your gas bill.
How can I reduce my energy costs?
Cooling
Upgrade to a high-efficiency air conditioner - Swapping your old, inefficient air conditioning system for a high-efficient
one can cut electricity bills by one-third. Consult one of our professional technicians to ensure your system is the right
size for your home, and you aren't over- or under-cooling for your space needs.
Turn up the temperature- To save electricity during the summer, set the temperature above 75ฐ as every degree below this
will add an extra three to five percent to your energy bill.
Install ceiling fans Change the direction of airflow on your ceiling fans. In the summer, the blades should operate in a
counter-clockwise direction as a way of creating a nice, gentle wind.
Have an annual maintenance performed Having an annual maintenance performed on your air conditioner by a licensed
technician will help ensure it operates at its peak efficiency and catches any potential breakdowns before they occur.
Don't block vents Keep your supply and return air vents free of objects like blinds, carpets or
furniture so your air conditioner can operate efficiently and there is even cool air distribution.
Heating
Upgrade to a high-efficiency furnace - New high-efficiency furnaces use up to 50% less fuel than an older system. It can
save you up to 25 per cent of your home-heating costs in one year, and within a few years, you'll have recovered the
initial cost of replacing/upgrading your furnace. Choosing a model with an energy efficient motor can save 20 to 50
percent of the energy needed to continuously operate a fan motor. Let us show you the advantages of replacing your old
furnace today.
Have an annual maintenance performed Having an annual maintenance performed on your furnace by a licensed technician will
help ensure it operates at its peak efficiency and catches any potential breakdowns before they occur.
Install a programmable thermostat A programmable thermostat enables you to control your home's temperature when you're
away or asleep. For every 1ฐ you lower your thermostat for seven hours per day, you save one percent on your heating bill.
Don't block vents Keep your supply and return air vents free of objects like blinds, carpets or
furniture so your furnace can operate efficiently and there is even heat distribution.
Install ceiling fans Change the direction of airflow on your ceiling fans. In the winter, the blades should operate
in a clockwise direction helping to push the warm air from the ceiling down into the room.
My system doesn't work well in a couple of rooms, what should I do?
This can occur for many reasons; uneven solar heat load through windows, an undersized system, improperly balanced or
clogged system or a single system serving a two-story home with no zoning control. Each situation is different, usually
requiring an onsite analysis with problem specific recommendations. Please call to arrange for us to see your home.
Is Freon as a refrigerant being discontinued?
Yes. As of January 2010 the refrigerant R-22 (what consumers call Freonฎ) is no longer allowed to be used in the manufacturing of new equipment. R-22 has been used as the "standard" refrigerant for many years but has been found to be harmful to our planet by our government. All new air conditioners and heat pumps use R-410A, the more "environmentally sound" refrigerant.
R-22 is still the most commonly used refrigerant in existing air conditioning equipment in residential homes today. However, per the Montreal Protocol, caps have been established to eliminate the production of R-22. In 2004, there was a 35% reduction; in 2010 there was a 65% reduction; in 2015 a 90% reduction; and finally in 2020 a 99.5% reduction in the production of R-22. This means that during the time of these reductions with high demand, the price of each pound of R-22 refrigerant could potentially skyrocket.
If you are considering replacing your existing air conditioning equipment, most higher efficiency products have already made the switch to R-410A, the more "environmentally sound" refrigerant.
My air conditioner is very loud when I entertain outside, what can I do?
One answer would be to go Geothermal. With Geothermal A/C & Heat there is no outside condenser; Hence, no noise.
A difference of 6 decibels (such as between 72 dB and 78 dB) is technically a four-fold increase in compressor sound when
rating air conditioners or heat pump units. However, it takes a difference of 10 decibels to double the loudness. It is
also noted that it takes approximately 3 decibels for the average human ear to discern any difference in loudness at all.
Great strides have been made in reducing the operating sound level of equipment. We will be happy to show you the difference
in sound ratings with our product line.
Why should I buy Energy Star labeled equipment?
The average home spends about $1,900 annually on energy bills. Heating and cooling accounts for as much as half of a home's energy use. The EPA provides important recommendations for energy-efficient equipment, including proper sizing, quality installation and maintenance, and other home improvement considerations to help you get the most out of the heating and cooling products you purchase, save energy, and save as much as 20% annually on your total energy costs.
ENERGY STAR qualified products prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy (DOE).
What is a Heat Pump?
Heat pumps are a great solution for your home comfort system because they work to provide both heating and cooling. Heat pumps have SEER ratings like air conditioners and Heating Seasonal Performance Factor (HSPF) ratings for measuring heating efficiency. Higher SEER and HSPF ratings mean greater energy savings.
Heat pumps are a very efficient alternative to electric heat. A heat pump works the same as an air conditioner in the summer, but it runs in reverse in the winter to heat your home. The system will be matched with a backup heating source, most often electric heat for those extremely cold days of winter.
Can carbon monoxide build up in my home?
Yes. Each year, carbon monoxide kills more than 200 Americans and sends nearly 5,000 more to emergency rooms for treatment,
reports the U.S. Consumer Product Safety Commission (CPSC). Where does it come from? When carbon-based fuels such as gas,
oil, kerosene or wood burn, they produce gases. When fuel combustion or burning isn't complete, carbon monoxide enters the
air. The CPSC advises that carbon monoxide detectors are the only way to alert yourself to the presence of toxic gas in your
home. If you wake in the night with a headache -- and especially if another member of the family complains of a headache or
is difficult to arouse -- get out of the house fast and seek medical help. We recommend carbon monoxide detectors be
installed in your home!
What if I smell gas?
Propane (LP) gas: You have this type if your gas comes from a tank located outside close to your house. Propane is stored
as a liquid under pressure in tanks and cylinders. In most residential applications, propane is used as a vapor. When
liquid propane changes into a gas vapor, it expands in volume. This means that even a small leak of liquid propane can
result in a much larger quantity of propane vapor, which can be especially dangerous in a confined space. A chemical
odorant has been added to propane to give it a distinct smell. Learn to identify this odor. Propane gas is heavier than
air, so it will sink to the floor and spread. To check for the presence of propane, carefully smell all over a room,
especially in low spots.
If you smell propane (LP) gas:
Exit your home immediately.
Propane gas can ignite easily. Do not light a match, start an engine, use a cell phone, or do anything that may create a spark.
From a safe area, contact your propane supplier and call 911.
If you are able, shut the propane gas supply off at the tank.
Stay away from your home until you've been told that it is safe to return.
Natural gas: You have this type if you have a gas meter and pay a natural gas supplier or utility. A chemical odorant
has been added to natural gas to give it a distinct smell. Learn to identify this odor. If you smell gas faintly, check
all areas of your house for strong odor. If the smell is only faint throughout all areas of your home, call your heating
contractor to get it fixed within 24 hours. Keep the house well ventilated by opening windows.
If you smell a strong, persistent odor:
Exit your home immediately.
Do not light a match, start an engine, use a cell phone, or do anything that may create a spark.
From a safe area, contact your gas company or call 911.
If you are able, turn the gas off at the meter.
Stay away from your home until you've been told that it is safe to return.
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